Specific subject lines are a bad idea in good news messages because they detract from the impact of actually reading the message.
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Q13: A summary is a form of informative
Q14: Computers can personalize the salutation of a
Q15: If a message contains any negative elements
Q16: Any negative elements should be eliminated from
Q17: "Good News"is an acceptable subject line for
Q19: If you have to choose between being
Q20: When you explain good news, you should
Q21: Informative and positive memos use a different
Q22: Each element in the pattern of organization
Q23: In some informative or positive messages, you
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