"Good News"is an acceptable subject line for a positive message because it gives the basic point.
Correct Answer:
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Q12: You don't need reader benefits when the
Q13: A summary is a form of informative
Q14: Computers can personalize the salutation of a
Q15: If a message contains any negative elements
Q16: Any negative elements should be eliminated from
Q18: Specific subject lines are a bad idea
Q19: If you have to choose between being
Q20: When you explain good news, you should
Q21: Informative and positive memos use a different
Q22: Each element in the pattern of organization
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