When you explain good news, you should just give the basics; there's no reason to give details about the news.
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Q15: If a message contains any negative elements
Q16: Any negative elements should be eliminated from
Q17: "Good News"is an acceptable subject line for
Q18: Specific subject lines are a bad idea
Q19: If you have to choose between being
Q21: Informative and positive memos use a different
Q22: Each element in the pattern of organization
Q23: In some informative or positive messages, you
Q24: Goodwill endings should be used only in
Q25: Reader benefits are more important for negative
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