During a training session,Dawn had to act out a scenario in which she responded to an angry customer complaint.After the scenario,the training director pointed out a few constructive suggestions in which she could improve her technique.This is an example of ____.

Question

Quizplus · Accepted Answer

The scenario described involves the training director providing Dawn with feedback on how she can improve her response to an angry customer complaint. Feedback involves providing information and suggestions for improvement, and is a key component of effective training and development.

During a Training Session,Dawn Had to Act Out a Scenario