Question 1

H.E.Pennypacker recently picked up a copy of "Recruiting for Dummies." He thumbs through the chapter on attracting job candidates and discovers that all of the following are common methods for attracting job candidates except ____.

Accepted Answer

Actively recruiting workers with good reputations from rival companies is not a common method for attracting job candidates.

Question 2

A few times each month,Thurmond needs to hire a front-line factory employee for his local company.If these are low-level positions that require few skills,Thurmond should recruit based on ____.

Accepted Answer

Low-level positions that require few skills can be filled easily through walk-in applications as they do not require extensive screening or qualifications. Posting to Monster.com or using head-hunting firms would be unnecessary and more expensive options, while a state-wide newspaper advertisement may not be as effective in attracting local candidates.

Question 3

One aspect of a training needs assessment is a personal development plan.These plans are useful to evaluate ____.

Accepted Answer

Personal development plans are designed to evaluate an individual's strengths and weaknesses. They provide a roadmap for developing new skills and knowledge, building on existing strengths, and addressing areas for improvement. It is not specifically focused on performance goals for an annual review, cultivating relationship-motivated leaders, or methods for improving job satisfaction.

Question 4

Which method for identifying and recruiting job candidates is least commonly used?

Accepted Answer

Assessment centers are less commonly used for identifying and recruiting job candidates compared to the other methods listed, as they are more resource-intensive and typically used for evaluating existing employees for promotions or specific roles rather than initial recruitment.

Question 5

A psychologist is trying to determine the usefulness of a particular assessment method for predicting an employee's actual job performance.The psychologist is conducting a(n)____.

Accepted Answer

A validity study is used to determine the usefulness of an assessment method for predicting job performance. It involves examining the correlation between the assessment results and actual job performance. Job analysis is the process of identifying the duties and requirements of a job. An assessment center is a process for evaluating multiple employees using a variety of assessment methods. A graphic rating form is a method of performance appraisal that involves rating employees on specific criteria using a numerical or qualitative scale. None of these options specifically address the usefulness of an assessment method for predicting job performance.

Question 6

Your boss,Mr.Grinch,barges into your office and exclaims,"I want you to complete a validity study and get back to me with the results right away!" Confused,you shrug and confess you have no idea what that means.Mr.Grinch sighs,"Oh come on! Everyone knows that a validity study determines whether a(n)____.

Accepted Answer

A validity study is a type of research that determines whether an assessment method (such as a test or interview) predicts an employee's actual job performance. It is used to assess the accuracy and appropriateness of an assessment method for a particular job or position. Therefore, option C is the correct answer. Options A, B, and D are incorrect because they do not relate to the purpose of a validity study.

Question 7

At Hartford Hospital,the medical staff undergo continuous training to ensure that they are not only highly competent but can also work cohesively without much thought.This _____ is critical to saving the lives of patients when the emergency room fills up.

Accepted Answer

Overlearning refers to the process of continuing to practice a skill or task beyond achieving initial proficiency. This helps to reinforce the skill or task and make it more automatic and reliable. In a high-pressure environment like a hospital emergency room, overlearning can be critical in ensuring that medical staff can work together effectively without much thought, enabling them to save lives in a timely and coordinated manner.

Question 8

Before recruiting new employees for a growing company,an I/O psychologist will be least likely to ____.

Accepted Answer

I/O psychologists typically use assessment centers to evaluate candidates' skills and abilities, not to determine which KSAOs are in demand.

Question 9

During a training session,Dawn had to act out a scenario in which she responded to an angry customer complaint.After the scenario,the training director pointed out a few constructive suggestions in which she could improve her technique.This is an example of ____.

Accepted Answer

The scenario described involves the training director providing Dawn with feedback on how she can improve her response to an angry customer complaint. Feedback involves providing information and suggestions for improvement, and is a key component of effective training and development.

Question 10

Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation.Which goals or principles is least important to his training program?

Accepted Answer

Massed training, which involves attempting to learn a large amount of material in a single session, is less effective than spaced training. Therefore, it is the least important principle to include in Kerry's employee training program. Overlearning, feedback, and transfer of training are all important goals or principles for effective training programs.

Question 11

Your good friend is a human resources manager.As someone who is opening your own company in the next few months,you ask him what he thinks is the best recruitment strategy.Your friend responds that the best recruitment plan ____.

Accepted Answer

The best recruitment plan depends on the difficulty in attracting high-quality applicants and on the importance of the position. Different positions may require different recruitment strategies, and it's important to consider the resources and budget available for recruitment. Advertising on newspapers or websites or utilizing assessment centers may be appropriate for certain positions, but the best plan overall is one that takes into account the specific needs and requirements of the position being filled.

Question 12

Barry Benson has developed an honesty assessment that he believes will predict successful performance of tellers hired at his bank.If he wants to ensure his assessment actually predicts what it is supposed to,he could have it scrutinized with a(n)____.

Accepted Answer

A validity study would provide evidence for whether or not the honesty assessment actually predicts successful performance of tellers. It would examine the relationship between the assessment and job performance to determine if the assessment is a valid predictor. B, C, and D may be useful in other contexts, but they do not directly address the issue of the assessment's predictive validity.

Question 13

The managers of Honex Corporation create a series of activities that will help employees see how the methods learned at the monthly training program can be applied when they return to their work stations.In other words,the managers want to promote the program's ____.

Accepted Answer

Transfer of training refers to the process of applying knowledge and skills learned in a training program to the work environment. The managers' efforts to create activities that promote this transfer of training indicate that they are focused on ensuring that employees are able to use what they have learned in the program. Task-oriented focus refers to a management approach that emphasizes the completion of specific tasks or goals, which is not relevant in this context. Feedback assessment and critical incidents are methods used to evaluate the effectiveness of training programs, but they do not relate to promoting the application of training to the workplace.

Question 14

Bonnie is researching various training methods to determine which would be best to establish for her company.She discovers that ____ training is associated with greater learning and retention than ____ training.

Accepted Answer

Distributed training involves spacing out training sessions over a period of time, which has been shown to result in greater learning and retention compared to massed training, which involves cramming all training into a short period of time. The terms "objective" and "subjective" refer more to the nature of the training content rather than the scheduling of the training sessions.

Question 15

Maggie reads through a manual about employer practices and law.She looks up in the middle of her reading and says,"Hey,I just learned something new.This book states that in some states,an employer is not prohibited from discriminating on the basis of a job candidate's ____."

Accepted Answer

In some states, there are no specific laws prohibiting discrimination based on sexual orientation, although this is changing over time with more states enacting protections.

Question 16

Which guideline is not part of the "Uniform Guidelines on Employee Selection Procedures"?

Accepted Answer

An organization's demographics should reflect the ethnic and gender makeup of the organization's local population is not part of the "Uniform Guidelines on Employee Selection Procedures". While it is important for organizations to strive for diversity, this guideline is not included in the Uniform Guidelines as a requirement for employee selection procedures. The other options listed (A, B, and C) are all included in the Uniform Guidelines as requirements for employee selection procedures.

Question 17

J.Peterman cannot decide whether his copy editors should attend a one-day training session or several short sessions over the next five weeks.In other words,Mr.Peterman is figuring out the ____ of training.

Accepted Answer

Sequencing refers to the order and timing of training sessions. In this scenario, J.Peterman is considering whether to have one long session or several shorter sessions over time, indicating that he is thinking about sequencing the training. Feedback, general principles, and critical incidents are all important aspects of training but are not relevant to the specific decision being made in this scenario.

Question 18

At her new employee training,Melissa not only learns specific techniques for working with her clients,but she also receives an overview of why it's important to foster long-term clients.Melissa feels she has benefited from the big picture presentation,otherwise known as ____.

Accepted Answer

The phrase "big picture presentation" suggests that Melissa received an overview of general principles, rather than specific techniques (A), dimensions of human needs (B), or organizational citizenship behaviors (D). Therefore, the best choice is C, training in general principles.

Question 19

At an executive meeting,several managers are discussing the issue of transfer of training.Transfer of training typically refers to the ease with which knowledge and skills are transferred from ____.

Accepted Answer

Transfer of training refers to the ability of trainees to apply the knowledge and skills learned in training to their job tasks. Therefore, the most appropriate choice is B, as transfer of training happens from a training program to the workplace. Choices A, C, and D do not accurately reflect the definition of transfer of training.

Question 20

A training needs assessment is least likely to include ____.

Accepted Answer

A training needs assessment is focused on identifying the current training needs of employees, so determining the need for future assessment centers would not be relevant in this context. A job analysis report, employee feedback, and analyzing organization goals are all commonly included in a training needs assessment.

Quiz 17: Industrial and Organizational Psychology