Customer service as a(n) _____ function comes into play only when there has been a complaint.
A) ongoing
B) problem-solving
C) proactive
D) pre-emptive

Name: Customer service as a(n) _____ function comes into play only when there has been a complaint. A) ongoing B) problem-solving C) proactive D) pre-emptive
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Question

Quizplus · Accepted Answer

Customer service as a problem-solving function specifically addresses issues or complaints that arise, indicating that it becomes particularly relevant or active in response to problems.

Customer Service as A(n) _____ Function Comes into Play Only