One of the results of the evolution of marketing is that the focus has changed from a specific sale to what happens before and after the purchase, and what influences customer behavior in general.
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Q2: Why is the customer experience important to
Q3: When he first heard about giving a
Q4: The General Model of Customer Experience cannot
Q5: After Erin recognized a need to replace
Q6: For a customer to satisfy a need,
Q7: As Brett started planning to relaunch his
Q8: As customers are completing their information search
Q9: A friend of yours wants to buy
Q10: Last year, Josh felt cars made in
Q11: Angela travels often for work. Sometimes she
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