To Deal with Objections During a Sales Presentation, the Sales

To deal with objections during a sales presentation, the sales person should know:

A) that product demonstrations should be avoided whenever possible.
B) how to show the product's benefit to his or her customer.
C) that if one sells an excellent product, there are no objections.
D) that canned presentations ensure the individual sales person's personality does not enter into the sale.
E) that there is a commonly used, fairly strict pattern of behavior that must be followed to hold the prospect's interest.