Which of Kotter and Schlesinger's strategies for overcoming resistance to change may include provisions for training as well as for proper equipment and materials?
A) Education and communication.
B) Facilitation and support.
C) Explicit and implicit coercion.
D) Negotiation and agreement.
Correct Answer:
Verified
Q16: Education and communication, as well as participation
Q17: Kotter and Schlesinger identified a number of
Q18: Kotter and Schlesinger identified a number of
Q19: Which method of overcoming resistance to change
Q20: A successful, but often under-utilised, strategy for
Q22: Ethical questions arise with the use of
Q23: Participation or education would be preferred strategies
Q24: To change the status quo to another
Q25: Perceived difference resulting in some form of
Q26: As people mature, interests, abilities and behaviours
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