Kotter and Schlesinger identified a number of strategies for trying to overcome resistance to change. Which strategy do they recommend when the initiators do not have all the information they need to design the change?
A) Participation and involvement.
B) Manipulation and cooptation.
C) Education and communication.
D) Facilitation and support.
Correct Answer:
Verified
Q12: The last step in the change cycle
Q13: Bartol lists several reasons why individuals might
Q14: Kurt Lewin suggests a relatively simplified three-step
Q15: Unfreezing, changing and refreezing are the:
A) first
Q16: Education and communication, as well as participation
Q18: Kotter and Schlesinger identified a number of
Q19: Which method of overcoming resistance to change
Q20: A successful, but often under-utilised, strategy for
Q21: Which of Kotter and Schlesinger's strategies for
Q22: Ethical questions arise with the use of
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