An effective use of the sales process could result in follow-ups at several different times after purchase: one time to determine satisfaction with the purchase, another time to gain customer referrals, and a third time to suggest a trade-in toward a new model.

Question

Quizplus · Accepted Answer

An effective sales process often includes multiple follow-ups after the initial purchase to ensure customer satisfaction, gather referrals, and potentially upsell or suggest new products, such as trade-ins, enhancing customer relationship and sales opportunities.

An Effective Use of the Sales Process Could Result in Follow-Ups