Managers need to recognize ways customers and other publics perceive their company because
A) messages shared by employees with the public have considerable impact on marketing.
B) most consumers do not trust private firms and the products they sell.
C) firms are obligated to report MPR information annually to the SEC.
D) a company's commitment to public relations determines the size of its advertising budget.
E) consumers will generally not share their feelings about a company or its products.

Question

Quizplus · Accepted Answer

Messages shared by employees can significantly influence public perception and marketing effectiveness, as employees are seen as credible sources of information about a company.

Managers Need to Recognize Ways Customers and Other Publics Perceive