A staff member who gives the impression that he or she is impatient to get to the next call is an indication of a nonprofit's failure to:
A) Live the brand
B) Invest in branding
C) Advertise the brand
D) Establish a symbol for the brand
E) Brand a campaign instead of the organization

Question

A staff member who gives the impression that he or she is impatient to get to the next call is an indication of a nonprofit's failure to:
A) Live the brand 
B) Invest in branding
C) Advertise the brand
D) Establish a symbol for the brand
E) Brand a campaign instead of the organization

Quizplus · Accepted Answer

When a staff member seems impatient, it suggests that the nonprofit is not effectively living the brand, which includes embodying the organization's values and mission in every interaction.

A Staff Member Who Gives the Impression That He or She