You have just implemented significant change initiatives in three areas: (a) customer orientation, (b) sales strategy, and (c) selling processes. Your next step in the change management process is:

Question

Quizplus · Accepted Answer

After implementing significant change initiatives in customer orientation, sales strategy, and selling processes, the next step should be to measure indicators of successful change such as revenue growth in new strategic areas. This will help evaluate the effectiveness of the changes and identify areas that may need further improvement. Assessing the customer environment and implementing supporting programs can also be important, but measuring the success of the changes should come first. Rolling out the change initiative to all sales people immediately may not be effective if the changes are not fully evaluated and refined.

You Have Just Implemented Significant Change Initiatives in Three Areas