If you did not feel that the relationship between product features and the satisfaction of customer needs was linear, you would want to use which of the following methods?
A) Kano method
B) conjoint analysis
C) factorial analysis
D) all of the above could be used

Question

Quizplus · Accepted Answer

The Kano method is specifically designed to explore non-linear relationships between product features and customer satisfaction by categorizing features into different types based on how they affect satisfaction.

If You Did Not Feel That the Relationship Between Product