_____ is the point at which a customer and a company representative exchange information and develop learning relationships.

Question

_____ is the point at which a customer and a company representative exchange information and develop learning relationships.​

Quizplus · Accepted Answer

An interaction is the point at which a customer and a company representative exchange information and develop learning relationships. It is a crucial moment in the customer journey as it can determine whether or not the customer will continue to do business with the company.

_____ Is the Point at Which a Customer and a Company