The authors of your text classify customers into four relationship groups, according to the customers' profitability and projected loyalty. ________ are the customers with the highest profit potential and strong loyalty.
A)Barnacles
B)Strangers
C)Butterflies
D)True friends
E)Big fish

Question

Quizplus · Accepted Answer

The customers with the highest profit potential and strong loyalty are referred to as True Friends in the four relationship groups classification.

The Authors of Your Text Classify Customers into Four Relationship