Which strategy for overcoming resistance to change is Kevin using when he agrees to let everyone leave three hours early on July 3rd, if they assume responsibility for keeping the warehouse clean and the inventory organized going forward?
A) Negotiation and agreement
B) Explicit and implicit coercion
C) Education and communication
D) Wheeling and dealing
E) Facilitation and support

Question

Quizplus · Accepted Answer

Kevin is using negotiation and agreement as a strategy to overcome resistance to change. He is offering a reward (leaving early on July 3rd) in exchange for their cooperation in keeping the warehouse clean and inventory organized. This approach involves mutual discussion and agreement, which can increase commitment and buy-in from employees.

Which Strategy for Overcoming Resistance to Change Is Kevin Using