The component of the SOR model that describes the recipient of the set of stimuli in the service encounter is:

Question

Quizplus · Accepted Answer

The SOR model stands for Stimulus-Organism-Response. In this model, the "Organism" represents the individual or recipient who perceives and processes the stimuli before responding. Thus, the component that describes the recipient of the set of stimuli in the service encounter is the "Organism."

The Component of the SOR Model That Describes the Recipient