____ complaints are expressed without the expectation that the problem will be solved.
A)Ostensive
B)Instrumental
C)Reflexive
D)Noninstrumental
E)Critical

Question

Quizplus · Accepted Answer

Noninstrumental complaints are often used as a way for individuals to simply express their dissatisfaction with a situation without expecting a resolution or solution. This type of complaint is more about venting and being heard rather than seeking action. Ostensive complaints are used to alert someone to a problem or issue, instrumental complaints are made with the expectation of a solution, reflexive complaints are a type of self-criticism, and critical complaints are focused on seeking change or improvement.

____ Complaints Are Expressed Without the Expectation That the Problem