Juan is an employee at a company where the CEO is pushing for drastic change in processes. Juan just finished creating computer programming that streamlined the old processes, for which he was expecting a raise and promotion. The proposed new changes make all of his recent work null and void. Juan is resisting change. The change leader needs to
A) discourage employees from venting any frustration or concern.
B) assign Juan to a task force.
C) assure employees that there is a path for success that will be facilitated through training and development opportunities.
D) assure employees that they will get credit for past achievements.

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The Answer of  Juan is an employee at a company where the CEO is pushing for drastic change in processes. Juan just finished creating computer programming that streamlined the old processes, for which he was expecting a raise and promotion. The proposed new changes make all of his recent work null and void. Juan is resisting change. The change leader needs to
A) discourage employees from venting any frustration or concern.
B) assign Juan to a task force.
C) assure employees that there is a path for success that will be facilitated through training and development opportunities.
D) assure employees that they will get credit for past achievements.

Juan Is an Employee at a Company Where the CEO