Thomas, a top executive of an organization, is responsible for managing the transformational change process that the organization is about to undergo soon. Which of the following should Thomas do in order to combat the employees' resistance to change and to create a sustainable change?
A) He should keep the reasons for change confidential.
B) He should set up a bonus plan to reward employees for the change.
C) He should fire employees who complain about the change process.
D) He should engage employees in the change process.

Question

Quizplus · Accepted Answer

Engaging employees in the change process is the best way to combat resistance to change and create sustained change. It allows employees to have a sense of ownership and involvement in the change process, leading to increased buy-in and commitment to the change. Keeping reasons for change confidential, setting up bonus plans, and firing employees who complain about change do not address the root cause of resistance and can potentially cause more resistance and negative reactions from employees.

Thomas, a Top Executive of an Organization, Is Responsible for Managing