Emotional intelligence refers to the:
A)ability to recognize and mange emotions in oneself and in others
B)ability to control feelings and expression of emotions in the workplace and is a type of emotion regulation
C)dynamic process through which the emotions of one person are transferred to another either consciously or unconsciously through non-verbal channels
D)ability to recognize whether a central or peripheral route to persuasion would be more useful in persuading individuals to change their attitude

Question

Quizplus · Accepted Answer

Emotional intelligence refers to the ability to recognize and manage emotions in oneself and in others. It includes the ability to identify and understand one's emotions, as well as the emotions of others, and to use this information to guide behavior and make decisions.

Emotional Intelligence Refers to The