_____ is the degree to which formal rules standard policies and procedures govern decisions and working relationships.
A)Specialization
B)Formalization
C)Centralization
D)Decentralization

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which rules, procedures, and policies are defined and standardized in an organization. It indicates the degree to which there is a clear definition of job roles, responsibilities, and communication channels among employees. Therefore, formalization is the best choice in this case.

_____ Is the Degree to Which Formal Rules Standard Policies