Helena finds the approach very important.She wants to satisfy three main objectives.First,is to build rapport with the customer; second,is to capture the prospect's full attention; and third,is to:
A)change the customer's behaviour.
B)ask for a referral.
C)involve the prospect in a sales demonstration.
D)close more sales.
E)make a transition to the need discovery stage of the sales presentation.

Question

Quizplus · Accepted Answer

The first two objectives focus on building a relationship and getting the prospect's attention, and the third objective should be to transition into the need discovery stage of the sales presentation, where the salesperson can learn about the prospect's needs and how to tailor their pitch accordingly. Option A, B, and D are too aggressive and not appropriate at this stage of the sales process, and option C is too specific and not always appropriate depending on the product or service being sold.

Helena Finds the Approach Very Important