Margo is selling Mr.Green a personal computer.He states,"I don't think I will ever learn how to operate this thing." Margo responds,"I understand how you feel,Mr.Green; many customers have felt this way; but they found they were able to master the PC." Margo used the ________ tactic.
A) indirect denial
B) direct denial
C) empathy
D) questions
E) soft side
Correct Answer:
Verified
Q54: Webster,a successful salesperson has learned to _
Q55: Resistance related to time is also known
Q56: The price-cost comparison is most appropriate for:
A)inferior
Q57: Bob expresses his preference for a product
Q58: Zachary often gives a prospect an opportunity
Q60: Jennifer has just looked at some cars
Q61: The best strategy to overcome resistance arising
Q62: The _ method of negotiating concerns is
Q63: An appropriate response to a "sell low
Q64: The riskiest method of negotiating buyer concern
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents