Which of the following should be used when making a telephone contact with a prospect?
A)Do not give the receptionist or secretary too much information or she or he may refuse to put you through to the prospect.
B)Confirm the telephone appointment with a pre-appointment call.
C)Avoid telling the person how much time the appointment may take.
D)State the purpose of your call and explain how the prospect can benefit from a meeting.
E)Do not make a phone contact when you could stop by the prospect's office instead.

Question

Quizplus · Accepted Answer

When making a telephone contact with a prospect, it is important to clearly state the purpose of your call and explain how the prospect can benefit from a meeting. This helps to capture their interest and increases the likelihood of them agreeing to a meeting.

Answer: B
 Confirming a telephone appointment with a pre-appointment call can ensure that the prospect is still available for the meeting and can help to avoid any misunderstandings or scheduling conflicts.

Therefore, the best choices are D and B.

Which of the Following Should Be Used When Making a Telephone