Solved

Withholding Information from Customers to Reveal at the Close Is

Question 28

Multiple Choice

Withholding information from customers to reveal at the close is a bad idea because springing new information could:


A) be a violation of federal "truth in advertising" laws
B) cause the customer to buy more units
C) jeopardize the sale and cause bad feelings
D) be considered an assumptive close
E) benefit a rival salesperson

Correct Answer:

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