Salespeople should never put pressure on a buyer with this communication style,and must understand the buyer's perceived risks to overcome them.Which communication style does this buyer have?
A)directive
B)rational
C)supportive
D)emotive
E)reflective

Question

Quizplus · Accepted Answer

The buyer described in the statement is exhibiting a reflective communication style. Reflective buyers tend to take a cautious approach when making decisions and may perceive risks associated with a purchase. Salespeople must be careful not to put undue pressure on reflective buyers, as this may only serve to increase their perceived risk and make them less likely to make a purchase. Instead, salespeople should take the time to understand the buyer's concerns and provide information that addresses those concerns in a supportive manner.

Salespeople Should Never Put Pressure on a Buyer with This