After closing a sale,the salesperson should do which of the following?
A)Discuss the customer's family and other personal matters.
B)Describe the satisfaction that will come from owning the product.
C)Ask the customer to write and sign a testimonial about the value of the product.
D)Initiate a general conversation.
E)Discuss other products the buyer could have purchased instead.

Question

Quizplus · Accepted Answer

Describing the satisfaction that will come from owning the product is a good practice as it reinforces the customer's decision and helps build trust and rapport. Talking about personal matters or other products may not be relevant or appropriate at this stage, while asking for a testimonial may feel pushy or premature. Initiating a general conversation could also dilute the impact of the sale and distract from the value proposition.

After Closing a Sale,the Salesperson Should Do Which of the Following