When a sale is lost,it is important to review the chain of events because:
A)a client that has been lost once will be lost again
B)the sales manager can take appropriate disciplinary action against the salesperson
C)this will help the salesperson to determine how to retaliate against the competition
D)this will enable the salesperson to learn from his or her mistakes
E)this will determine if the client signed a letter of agreement or not

Question

Quizplus · Accepted Answer

It is important to review the chain of events when a sale is lost because it helps the salesperson to learn from his or her mistakes. This will allow them to improve their sales approach and increase their chances of closing future sales successfully. The other options, such as a lost client being lost again or taking disciplinary action, may be appropriate in certain situations, but they are not the main reason why it is important to review the chain of events.

When a Sale Is Lost,it Is Important to Review the Chain