In a service business, the customer and the front-line service employee interact to co-create the service.

Name: In a service business, the customer and the front-line service employee interact to co-create the service.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

This is true because in a service business, the customer and service employee work together to create a personalized experience for the customer. The interactions between the two parties play a crucial role in determining the quality of the service provided.

In a Service Business, the Customer and the Front-Line Service