The workload approach takes into account all of the following EXCEPT ________.
A) customer account status
B) amount of effort required to maintain the account
C) customer account size
D) number of times each class of account is to be contacted
E) success rate at closing orders with account

Question

Quizplus · Accepted Answer

The workload approach focuses on factors related to the effort and resources needed to manage customer accounts, such as account status, size, and contact frequency, but not on the success rate at closing orders.

The Workload Approach Takes into Account All of the Following