Question 1

Which of the following tends to demotivate an employee?

Accepted Answer

The answer of Which of the following tends to demotivate...

Question 2

Which of the following is not a characterization of a Learning Organization?

Accepted Answer

Selective information sharing goes against the idea of a Learning Organization as it limits the spread of knowledge and inhibits a culture of continuous learning and improvement. The other choices, decentralized decision making, horizontal team structure, and strong adaptive nature, are all key characteristics of a Learning Organization.

Question 3

After creating a to-do list and assigning priorities,how should tasks be carried out?

Accepted Answer

Tasks should be carried out one at a time, starting with the highest priority task. Focusing on one task at a time can help maintain clarity and efficiency, ensuring that each task is completed correctly and to the best of one's ability. Attempting to do multiple tasks at once can lead to distraction, mistakes, and a slower overall completion time.

Question 4

Which of the following is not a dimension of employee productivity and quality of working life?

Accepted Answer

Skill variety, autonomy, and feedback are all dimensions of job enrichment and are associated with increased employee productivity and quality of working life. However, authority is not considered a dimension of employee productivity and quality of working life.

Question 5

Joselynn is frustrated at work because she often has to repeat the same task multiple times for different projects.To remedy this problem,what could Joselynn do to her tasks?

Accepted Answer

Combining tasks that have similar requirements or can be completed together could save time and reduce the amount of repeated work. This could involve streamlining processes, creating templates, or using technology to automate certain tasks. By combining tasks, Joselynn can increase efficiency and productivity in her work.

Question 6

The major advantage of matrix departmentalization is ___________.

Accepted Answer

Matrix departmentalization offers greater flexibility as it allows team members to work on multiple projects and collaborate with various departments. This structure also tends to promote innovation and creativity as individuals can bring different perspectives and ideas to the table.

Question 7

Which of the following is not a NEW approach to organizational design?

Accepted Answer

Divisional design is not a new approach to organizational design. It has been around for decades and is based on dividing the organization into semi-autonomous units based on function, product, geography, or customer. This approach has been used by many companies for a long time, whereas modular, virtual, and network designs are relatively newer approaches to organizational design.

Question 8

Which of the following does not describe Integrated Work Teams?

Accepted Answer

The answer of Which of the following does not describe...

Question 9

Taylor is a cashier at Best Buy.Her manager decides to have Taylor trained to work on the floor,helping customers find what they need in case she is short-staffed on the floor.This is an example of ___________.

Accepted Answer

Cross-training involves training employees to work in multiple areas or roles within the company. In this scenario, Taylor is being trained to work on the floor in addition to her role as a cashier, which is an example of cross-training. Job rotation involves moving employees through different roles or departments, job enlargement involves increasing the scope or responsibilities of a job, and combining involves combining two or more jobs into a single position.

Question 10

Which of the following is NOT a priority-determination question?

Accepted Answer

The other three questions all relate to determining the priority of a task based on factors such as personal involvement, responsibility, and urgency. Option D does not relate to priority and instead focuses on whether a task can be done more effectively in a team setting.

Question 11

Kim has a task at hand.She has answered "yes" to all three priority-determining questions.What priority should Kim assign to this task?

Accepted Answer

The answer of Kim has a task at hand.She has...

Question 12

Brian is an employee at a company that engineers human-sized robots.Brian creates the wrist joints for each robot,but doesn't like not being able to see the finished product.What dimension needs to be fine-tuned for Brian?

Accepted Answer

Task identity refers to the degree to which a job requires an individual to complete a whole and identifiable task. In this case, Brian is only responsible for creating the wrist joints and does not get to see the finished product, which can lead to a lack of task identity. To address this, the dimension that needs to be fine-tuned for Brian is task identity, which could involve giving him more responsibilities to see the production process through to completion.

Question 13

Which of the following tasks can and should be delegated?

Accepted Answer

Solving employees' problems can often be delegated to empower team members and develop their problem-solving skills.

Question 14

Which of the following is NOT a process of job simplification?

Accepted Answer

Job simplification involves reducing the complexity of tasks, often by eliminating, combining, or changing the sequence of tasks. Rotation, however, involves moving employees between different jobs and is not a method of simplifying a single job.

Question 15

___________ involves performing different jobs in some sequence,each one for a set period.

Accepted Answer

Job rotation involves moving employees between different jobs or tasks within an organization, typically for a set period of time. This can provide employees with a broader range of skills and experience, while also helping to prevent boredom and monotony in their work. Job enrichment involves adding more meaningful and challenging tasks to an employee's current job, while job enlargement involves expanding an employee's current job to include more tasks or responsibilities. Job simplification involves reducing the complexity of a job by breaking it down into smaller, simpler tasks.

Question 16

Department stores such as Macy's that offer a wide variety of products for customers use __________ departmentalization.

Accepted Answer

Macy's offers a wide range of products including clothing, home goods, beauty products, and electronics. Therefore, it would be best categorized under product departmentalization where the products are grouped by type or category.

Question 17

Job design is the process of _____________.

Accepted Answer

Job design is the process of identifying tasks and responsibilities for each employee to ensure that work can be carried out effectively and efficiently.

Question 18

Selena's company has recently changed organizational structure.She finds herself in groups of employees that are often working to develop innovative routines that benefit other groups.Selena has also noticed that this new structure has increased speed of response,knowledge sharing,and coordination.Selena's company most likely changed to a __________.

Accepted Answer

The description provided suggests that Selena's company has shifted to a horizontal team organization. In this type of structure, employees are grouped into teams that work collaboratively to achieve common goals. These teams may include members from different functional areas or departments, and their focus is on achieving results rather than solely on individual tasks. Increased coordination, knowledge sharing, and faster response times are often benefits of a horizontal team structure.

Question 19

What are priority-determination questions?

Accepted Answer

Priority-determination questions are aimed at helping individuals determine the urgency and importance of tasks at hand, allowing them to prioritize the tasks to be completed to achieve their goals in a timely and effective manner. These questions typically ask about the deadline, consequences of missing it, resources needed, and benefits of completing the task, among other factors.

Question 20

Zach is part of a team that does not have a designated manager;the team plans,organizes,leads,and controls.Zach's team members commonly elect their own members and evaluate each other.On what type of team is Zach most likely working?

Accepted Answer

In a self-managed work team, there is no designated manager or leader. Instead, team members work together to plan, organize, lead, and control their own work. They also commonly elect their own team members and evaluate each other, as mentioned in the question. This makes A) Self-Managed Work Team the best choice for Zach's team. B) Independent Work Team involves individuals working on their own tasks within a team, C) Integrated Work Team involves different departments or functions working together, and D) Rotating Work Team involves members rotating among different tasks or roles within the team.

Quiz 7: Organizing and Delegating Work