Question 1

One way to enrich jobs is for managers to delegate more responsibility to employees to make their jobs more satisfying.

Accepted Answer

The answer of One way to enrich jobs is for...

Question 2

When should a plan be developed in the delegation process?
A)after explaining the need for delegation and the reasons for selecting the employee
B)after setting objectives that define responsibility and a deadline
C)after establishing control checkpoints
D)throughout the process as a whole

Accepted Answer

A plan should be developed after setting objectives that define responsibility and a deadline to ensure clarity and direction in the delegation process.

Question 3

____________ is the process of assigning responsibility and authority for accomplishing objectives
A)Commanding
B)Managing
C)Delegating
D)Reworking

Accepted Answer

Delegating is the process of assigning responsibility and authority for accomplishing objectives. It involves sharing tasks, decision-making power, and accountability with others to achieve common goals. Commanding involves giving orders, managing involves overseeing and coordinating resources, while reworking involves redoing or revising work that has already been done.

Question 4

The following are common obstacles to delegation EXCEPT:
A)Managers believing that they can be more efficient than others
B)Managers believing that an employee will fail to accomplish a task
C)Managers having more time to complete these tasks
D)Managers that fear that an employee will "show them up"

Accepted Answer

Managers having more time to complete tasks is not a common obstacle to delegation. The other options are common obstacles to delegating tasks.

Question 5

When Brittany delegated a task to an employee under her,she described the task with enthusiasm and told the employee that they were the best person for the job.Does this follow the recommendations of the chapter,and why?
A)Yes;if Brittany does not enjoy the idea of the task,then it is unethical for her to delegate the task to someone else.
B)Yes;the employee should feel motivated to complete the assignment.
C)No;Brittany is obviously delegating the task for a reason,and is likely pushing the task off on someone else.
D)No;the positivity could belittle the grave importance of certain tasks and create an undesired tone for the work.

Accepted Answer

The chapter recommends delegating tasks with enthusiasm and encouraging the employee to feel motivated to complete the assignment. By describing the task with enthusiasm and telling the employee that they are the best person for the job, Brittany is following these recommendations.

Question 6

Which of the following is NOT a reason an employee should be informed of the need and reason for delegation of a task?
A)To reinforce expectations and a deadline
B)To make them feel valued
C)To make an employee aware of how they can benefit from the assignment
D)To avoid the "it's a lousy job but someone has to do it" approach

Accepted Answer

The answer of Which of the following is NOT a...

Question 7

Tasks that are delegated to one personally can be re-delegated to employees.

Accepted Answer

The answer of Tasks that are delegated to one personally...

Question 8

Companies with multiple products commonly use customer departmentalization.

Accepted Answer

The answer of Companies with multiple products commonly use customer...

Question 9

David works for the Volkswagen Group at an executive level,and must prioritize allocation of resources for all of its subsidiaries and its global markets.What is a strategy to help accomplish the Volkswagen Group's grand strategy goal (to become the world's largest automaker)?
A)Spotlight fewer high priorities that focus on said goal
B)Re-establish High-level priorities for each subsidiary
C)Delegate the tasks of allocation
D)Prioritize at a normal pace,allowing other managers to make most of their given resources

Accepted Answer

By spotlighting fewer high priorities that focus on the goal of becoming the world's largest automaker, David can ensure that the allocation of resources is aligned with this grand strategy. This approach enables the Volkswagen Group to concentrate on the most important initiatives that will fuel its growth and competitiveness in the market. By setting clear priorities, David can direct his team's attention and resources to areas with the greatest potential for success. This can increase the effectiveness and efficiency of resource allocation, which is critical to achieving the grand strategy goal.

Question 10

Edward creates a to-do list for his project team for the entire length of the project and posts it on the wall for all to see.What is wrong with this decision?
A)People from different teams can see the list
B)The to-do list needs to be updated often for new tasks and re-prioritization
C)The team was not instructed on what tasks to focus on
D)The to-do list should be sorted based on departmentalization

Accepted Answer

The to-do list needs to be updated often for new tasks and re-prioritization. It is not practical to have a fixed to-do list for the entire length of the project without regular updates. Tasks may need to be added or removed as the project progresses and priorities may change. Therefore, it is important to keep the to-do list updated to accurately reflect the current status of the project.

Question 11

Which of the following correctly orders the delegation process?
A)Set objectives,explain the need,establish controls,develop a plan
B)Set objectives,develop a plan,explain the need,establish controls
C)Explain the need,establish controls,set objectives,develop a plan
D)Explain the need,set objectives,develop a plan,establish controls

Accepted Answer

The proper order for delegation is to first explain why the task is necessary, then set clear objectives, develop a plan for achieving those objectives, and finally establish controls to ensure that the task is completed successfully. Choice D is the only option that follows this order.

Question 12

In terms of prioritization and the to-do list,how can one avoid the tendency to put off a High-priority task to work on a lower-level one?
A)Look for ways to complete a High-level and a Low-/2-level task simultaneously
B)If the high-priority task becomes too much,delegate Low- and 2-level tasks
C)Add and prioritize new tasks that come up
D)Re-prioritize tasks when a high-priority task is too difficult to accomplish

Accepted Answer

The answer of In terms of prioritization and the to-do...

Question 13

When is a deadline without control checkpoints appropriate?
A)dynamic tasks that change frequently
B)simple,short tasks
C)lengthy tasks that are worked on by an individual
D)low-priority tasks

Accepted Answer

Simple and short tasks don't require a lot of coordination or monitoring, so a deadline without checkpoints might be appropriate.

Question 14

Telling employees to perform tasks that are a part of their job design is ________.
A)Delegating
B)Issuing orders
C)Evaluating
D)Enriching Jobs

Accepted Answer

Issuing orders refers to providing specific instructions or commands for employees to perform their job duties. Delegating involves assigning tasks to others who may not have those tasks as part of their job design. Evaluating involves assessing an employee's job performance. Enriching jobs involves altering or expanding the scope of an employee's job duties to provide greater challenge and variety.

Question 15

All of the following are benefits of delegating except _______________.
A)Managers have more time to perform high priority tasks
B)Delegation improves employee self-esteem
C)Delegation enriches jobs
D)Delegation always benefits the manager

Accepted Answer

Delegation may not always benefit the manager, as they may have to invest time in training and monitoring the delegated tasks, and there is a risk of the task not being executed properly, which can reflect negatively on the manager.

Question 16

When organizing your tasks,when should D-level priority tasks be completed?
A)After High but before 2
B)After 2 but before Low
C)After Low
D)D-level tasks are not done directly;planning on delegation of the task is a priority

Accepted Answer

D-level tasks are typically those that should be delegated to others rather than completed by oneself. The priority is to plan for their delegation.

Question 17

Blake is delegating a task to Violet,and must determine a system of control checkpoints.Violet is a well-liked employee,but has a generally lower level of capability than the standard of the company.What system of checkpoints should Blake take?
A)more frequent checks throughout the period
B)less frequent checks throughout the period
C)no checks needed for the task
D)lengthy checks at random

Accepted Answer

Since Violet has a lower level of capability, more frequent checks throughout the period would allow Blake to stay on top of any potential issues before they become bigger problems. This will also help Violet stay on track and give her the opportunity to ask questions if needed.

Question 18

Internal departmentalization is referred to as product,customer,or territory departmentalization.

Accepted Answer

Internal departmentalization refers to organizing a company into departments based on functions, such as marketing or finance, rather than by product, customer, or territory.

Question 19

Telling employees to perform tasks that are part of their job design is not delegating.

Accepted Answer

Delegating involves assigning responsibilities and tasks outside of an employee's usual job duties, empowering them to make decisions and take action. Simply telling someone to do their assigned job tasks is not delegating.

Question 20

How should a manager determine the amount of autonomy he or she gives and employee to develop a plan to accomplish a delegated task?
A)the amount of tasks on the to-do list
B)the employee's trustworthiness
C)the employee's seniority
D)the employee's capability level

Accepted Answer

The amount of autonomy a manager gives to an employee should be based on the employee's capability level. If the employee has a high level of skill and knowledge in the area of the delegated task, then they can be given more autonomy to develop a plan to accomplish it. On the other hand, if the employee is new to the task or lacks experience, then they may need more guidance and oversight from the manager. Other factors like trustworthiness and seniority may also play a role, but the employee's capability level should be the primary consideration.

Quiz 7: Organizing and Delegating Work

One way to enrich jobs is for managers to delegate more responsibility to employees to make their jobs more satisfying.

When should a plan be developed in the delegation process?

____________ is the process of assigning responsibility and authority for accomplishing objectives

The following are common obstacles to delegation EXCEPT:

When Brittany delegated a task to an employee under her,she described the task with enthusiasm and told the employee that they were the best person for the job.Does this follow the recommendations of the chapter,and why?

Which of the following is NOT a reason an employee should be informed of the need and reason for delegation of a task?

Tasks that are delegated to one personally can be re-delegated to employees.

Companies with multiple products commonly use customer departmentalization.

David works for the Volkswagen Group at an executive level,and must prioritize allocation of resources for all of its subsidiaries and its global markets.What is a strategy to help accomplish the Volkswagen Group's grand strategy goal (to become the world's largest automaker) ?

Edward creates a to-do list for his project team for the entire length of the project and posts it on the wall for all to see.What is wrong with this decision?

Which of the following correctly orders the delegation process?

In terms of prioritization and the to-do list,how can one avoid the tendency to put off a High-priority task to work on a lower-level one?

When is a deadline without control checkpoints appropriate?

Telling employees to perform tasks that are a part of their job design is ________.

All of the following are benefits of delegating except _______________.

When organizing your tasks,when should D-level priority tasks be completed?

Blake is delegating a task to Violet,and must determine a system of control checkpoints.Violet is a well-liked employee,but has a generally lower level of capability than the standard of the company.What system of checkpoints should Blake take?

Internal departmentalization is referred to as product,customer,or territory departmentalization.

Telling employees to perform tasks that are part of their job design is not delegating.

How should a manager determine the amount of autonomy he or she gives and employee to develop a plan to accomplish a delegated task?