Question 1

A small business is more likely than a large business to exhibit the following characteristics, except ________.
A)participative leadership
B)informal plans
C)generalized jobs
D)domestic focus

Accepted Answer

The answer of A small business is more likely than...

Question 2

The current trend is to distinguish not-for-profit organizations into __________ and governmental organizations.
A)pro-governmental
B)nongovernmental
C)religious
D)charity

Accepted Answer

The term "nongovernmental organizations" (NGOs) refers to organizations that are not part of the government, but are still considered not-for-profit. This distinguishes them from governmental organizations, which are part of the government. Choice A, "pro-governmental," does not accurately describe this distinction. Choices C and D are too specific and do not encompass all types of not-for-profit organizations.

Question 3

Classical management theory includes both scientific management and __________ theories.
A)behavioral
B)administrative
C)integrative
D)contingency

Accepted Answer

Classical management theory includes both scientific management and administrative theories, as they were the two main approaches to management during the early 20th century. Scientific management focused on improving efficiency and productivity through the use of standardized processes and time and motion studies. Administrative theory, on the other hand, focused on the broader functions of management, such as planning, organizing, coordinating, and controlling. Both theories had a significant impact on the development of modern management practices. Behavioral, integrative, and contingency theories are later developments in management theory and are not considered part of classical management theory.

Question 4

A large business is more likely than a small business to exhibit the following characteristics, except ________.
A)specialized jobs
B)three levels of managers
C)controlling by direct observation
D)clear policies and procedures

Accepted Answer

Controlling by direct observation is more common in small businesses where the owner or manager can closely monitor employees. Large businesses are more likely to use electronic monitoring or other indirect methods of control. The other characteristics listed (specialized jobs, three levels of managers, clear policies and procedures) are commonly associated with large businesses.

Question 5

One reason that the knowledge of the history of management is important is to ___________.
A)avoid repeating mistakes
B)impress in a job interview
C)understand the practitioners
D)improve training ability

Accepted Answer

Knowing the history of management can help us avoid repeating mistakes that have been made in the past. By studying the successes and failures of previous management practices, we can learn from them and improve our current and future practices. This can lead to more effective and efficient management, ultimately benefiting organizations and their stakeholders.

Question 6

Who pioneered industrial psychology and is considered the First Lady of Management?
A)Emily Fayol
B)Mary Parker Follett
C)Emily Mayo
D)Lillian Gilbreth

Accepted Answer

Lillian Gilbreth is considered a pioneer in industrial psychology and is often referred to as the "First Lady of Management." She made significant contributions to the field of industrial and organizational psychology, emphasizing the importance of considering human factors in workplace efficiency and productivity.

Question 7

Classifications of management approaches are also referred to as ___________.
A)technical theories
B)contingency theories
C)schools of management thought
D)behavioral frameworks

Accepted Answer

Classifications of management approaches are commonly referred to as schools of management thought, such as the classical, human relations, and systems schools. The technical theories refer more specifically to the methods and techniques used in management, while contingency theories focus on the idea that there is no one best way to manage and that different situations call for different approaches. Behavioral frameworks, on the other hand, emphasize the importance of understanding human behavior and motivation in management.

Question 8

Taylor's scientific management principles include all of the following, except __________.
A)using wage incentives
B)developing a set of rules and procedures to ensure fair treatment of employees
C)planning and scheduling work
D)promoting job specialization

Accepted Answer

Taylor's scientific management principles focused primarily on improving efficiency and productivity through techniques such as wage incentives, job specialization, planning and scheduling work, and standardizing work methods. There is no mention of developing a set of rules and procedures to ensure fair treatment of employees in his principles.

Question 9

The five management theories include classical, management science, contingency, behavioral, and ________ theories.
A)functions
B)systems
C)specialization
D)method

Accepted Answer

The five management theories are classical, management science, contingency, behavioral, and systems theories.

Question 10

The original goal of scientific management was to __________.
A)ensure fair treatment of employees
B)stop job specialization
C)maximize performance
D)scientifically interact with employees

Accepted Answer

The original goal of scientific management was to maximize performance by scientifically analyzing and improving work processes, equipment, and employee skills. It focused on identifying the most efficient way to complete tasks and reducing waste in time, effort, and resources. Fair treatment of employees was not the primary focus, and job specialization was actually encouraged as a means of increasing efficiency. Scientific interaction with employees was also not a main goal, as workers were seen as interchangeable parts in the overall system.

Question 11

The Father of Scientific Management was _________.
A)Frank Gilbreth
B)Henri Fayol
C)Frederick Winslow Taylor
D)Elton Mayo

Accepted Answer

Frederick Winslow Taylor is known as the Father of Scientific Management for his contributions to developing systematic approaches to improve industrial efficiency and productivity. Gilbreth was a pioneer in time and motion studies, and Fayol is known for his administrative management theory. Mayo is associated with the Hawthorne Studies, which focused on the human element in the workplace.

Question 12

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _________, and __________.
A)shared goals; distinct operating activities
B)conflict resolution; fairness
C)fairness; shared goals
D)conflict resolution; shared goals

Accepted Answer

Mary Parker Follett emphasized the need for worker participation, conflict resolution, and shared goals. She believed that workers should have a say in decision making and that conflicts should be resolved through collaboration rather than domination by one party. Follett also believed in the importance of shared goals in order to create a sense of unity and direction within an organization. Therefore, choice D, conflict resolution and shared goals, is the best answer.

Question 13

Henri Fayol identified _________.
A)six scientific management principles
B)management analysis tools
C)five management functions
D)five management theories

Accepted Answer

Henri Fayol identified five management functions, which are planning, organizing, commanding, coordinating, and controlling.

Question 14

In a small business, a(n) ____________ tends to make the decisions.
A)middle manager
B)first-line manager
C)small business organizer
D)entrepreneur

Accepted Answer

In a small business, the person who started the business or owns the business tends to make the decisions. This person is typically referred to as the entrepreneur.

Question 15

The early literature on management was written by management practitioners, rather than researchers, who attempted to describe______________.
A)classical management theory
B)basic principles
C)current developments
D)principles of efficiency

Accepted Answer

The early literature on management was focused on describing basic principles of management, rather than specific theories or current developments. It was primarily written by practitioners who were sharing their personal experiences and insights.

Question 16

Hui works for a large organization that is downsizing to cut costs by laying off employees and becoming more efficient.Hui's company is using a(n) ___________ approach to management.
A)behavioral
B)management science
C)integrative
D)classical

Accepted Answer

The classical approach to management emphasizes on maximizing efficiency and productivity through systematic processes and hierarchical structures. Downsizing and becoming more efficient is a characteristic of the classical approach, making it the best choice for the scenario described in the question.

Question 17

Emilio has studied Chester Barnard's work on authority and power distributions in organizations.Emilio has now become aware of the _________ that make up the informal organization within his company's formal organization.
A)managers
B)cliques
C)concepts
D)functions

Accepted Answer

Cliques are groups of individuals within an organization who have formed an alliance based on common interests, backgrounds, or goals. These cliques are part of the informal organization within the formal structure of the company.

Question 18

Nathanial focuses on people to determine the best way to manage in all organizations.Nathanial subscribes to__________.
A)behavioral theory
B)bureaucracy concept
C)systems theory
D)sociotechnical theory

Accepted Answer

Nathaniel's focus on people suggests a belief in the behavioral theory, which emphasizes the importance of understanding and managing human behavior in organizations. The other options, bureaucracy concept, systems theory, and sociotechnical theory, do not directly relate to Nathaniel's emphasis on people.

Question 19

The focus on the job and management functions in order to determine the best way to manage in all organizations is _______________.
A)behavioral theory
B)classical theory
C)efficiency theory
D)contingency theory

Accepted Answer

The focus on job and management functions is the main idea behind classical theory, which emphasizes the importance of the division of labor, hierarchy of authority, and efficient communication to maximize productivity and efficiency. Behavioral theory focuses on understanding human behavior in organizations, efficiency theory is a broader concept related to the optimal use of resources, and contingency theory emphasizes that there is no one best way to manage and that the approach should be contingent on the specific situation.

Question 20

The aim of Weber's bureaucracy concept was to develop a set of _______ to ensure that employees were treated fairly.
A)functions
B)rules and procedures
C)theories
D)principles

Accepted Answer

Weber believed that a set of rules and procedures would ensure that employees were treated fairly and that decisions were made based on rationality and objective criteria. This would also ensure consistency in decision-making across the organization.

Quiz 1: Management and Its History

A small business is more likely than a large business to exhibit the following characteristics, except ________.

The current trend is to distinguish not-for-profit organizations into __________ and governmental organizations.

Classical management theory includes both scientific management and __________ theories.

A large business is more likely than a small business to exhibit the following characteristics, except ________.

One reason that the knowledge of the history of management is important is to ___________.

Who pioneered industrial psychology and is considered the First Lady of Management?

Classifications of management approaches are also referred to as ___________.

Taylor's scientific management principles include all of the following, except __________.

The five management theories include classical, management science, contingency, behavioral, and ________ theories.

The original goal of scientific management was to __________.

The Father of Scientific Management was _________.

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation, _, and __.

Henri Fayol identified _________.

In a small business, a(n) ____________ tends to make the decisions.

The early literature on management was written by management practitioners, rather than researchers, who attempted to describe______________.

Hui works for a large organization that is downsizing to cut costs by laying off employees and becoming more efficient.Hui's company is using a(n) ___________ approach to management.

Emilio has studied Chester Barnard's work on authority and power distributions in organizations.Emilio has now become aware of the _________ that make up the informal organization within his company's formal organization.

Nathanial focuses on people to determine the best way to manage in all organizations.Nathanial subscribes to__________.

The focus on the job and management functions in order to determine the best way to manage in all organizations is _______________.

The aim of Weber's bureaucracy concept was to develop a set of _______ to ensure that employees were treated fairly.