Which of the following allows customers to connect to a company representative and conduct an instant messaging session?
A)information help desk
B)live chat
C)customer interaction center
D)teleconference
E)videoconference

Question

Quizplus · Accepted Answer

Live chat allows customers to connect to a company representative and conduct an instant messaging session. The other options, such as information help desk, customer interaction center, teleconference, and videoconference may allow communication between customers and company representatives, but do not specifically involve instant messaging.

Which of the Following Allows Customers to Connect to a Company