Question 1

Molloy Inc.has an exclusive internal research department that supports its ethical commitment to offer healthy food products.The company also encourages its employees to donate to various charities.Given this information, which of the following is being best exemplified by Molloy's activities?

Accepted Answer

Molloy Inc.'s activities showcase its commitment to Corporate Social Responsibility (CSR), as it has an exclusive internal research department to support ethical commitment and encourages employees to donate to charities. CSR refers to businesses' efforts to contribute positively to society beyond their financial obligations.

Question 2

According to the Conference Board of Canada, which of the following is regarded as the business issue of the 21^stcentury?

Accepted Answer

Corporate social responsibility (CSR) is the business issue of the 21st century, as it involves companies taking responsibility for the impact of their actions on society and the environment. This includes actions such as reducing carbon emissions, ethical labor practices, and supporting local communities. The other options may be important issues as well, but they are not considered as central to the business landscape as CSR.

Question 3

Corporate social responsibility means firms are committing time and resources to projects in the community that:

Accepted Answer

Corporate social responsibility involves allocating resources and time to projects in the community that benefit society, even if they don't directly relate to generating profit. These projects can include social, environmental, or philanthropic initiatives that benefit the community as a whole. It is not focused on adding cost-based value to customers, proving critics wrong, increasing short-term profits, or displaying the firm's productivity mission.

Question 4

Coinage Inc., an international financial services company, supports many social causes by donating a share of its net profit to the community in which it operates.However, Coinage lacks transparency in many of its transactions and failed to provide fair wages to its employees.Given this information, which of the following best describes the activities of Coinage?

Accepted Answer

Coinage's donation of a share of its net profit to the community indicates social responsibility, but lack of transparency and failure to provide fair wages are unethical practices. Therefore, the activities of Coinage can be described as a socially responsible firm involved in unethical practices.

Question 5

Kosher Aqua Inc., a manufacturer of bottled water, claims that its bottles are manufactured with 60 percent less plastic content compared to its competitors' bottles.It further advises consumers to crush the bottles and recycle them after use.Given this information, Kosher Aqua is trying to focus consumer attention on:

Accepted Answer

Kosher Aqua is trying to focus consumer attention on its socially responsible business practices by manufacturing bottles with 60 percent less plastic content and advising consumers to recycle the bottles after use.

Question 6

Which of the following is addressed by a company that undertakes corporate social responsibility?

Accepted Answer

Corporate social responsibility involves addressing the ethical and social impact of a company's operations. A company that undertakes CSR aims to be socially responsible by avoiding actions that harm the environment or society, and contributes to the betterment of the community. While customer service, competitive advantage, creating business opportunities, and profitability are all important aspects of running a business, they are not necessarily the focus of CSR.

Question 7

Consumerism is a(n):

Accepted Answer

Consumerism is a social movement that aims to protect consumers from business practices that infringe upon their rights, such as false advertising, unsafe products or fraud. It is a form of advocacy that seeks to create a balance of power between consumers and businesses.

Question 8

Which of the following terms best describes the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders?

Accepted Answer

Corporate social responsibility (CSR) refers to the voluntary actions taken by a company to address ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders. This can include areas such as sustainability, community involvement, and fair labor practices.

Question 9

Presto Clockworks Inc.has received a customer complaint regarding the inappropriate sales tactics of one of its sales representatives.The company's code of ethics distinctly states that sales personnel are to refrain from such selling practices.In this scenario, the manager of Presto Clockworks should:

Accepted Answer

The manager should determine what punishment is appropriate for the sales representative who violated the company's code of ethics, as this addresses the immediate issue of inappropriate sales tactics.

Question 10

Keith Inc., a multinational firm, has extensive business operations in less developed countries.In one such country, Keith recently introduced a policy wherein it will donate 2 percent of its net profit to educational institutions with poor infrastructure.However, Keith was imposed a fine of $60,000 for violating the fair wage standards in the same country.Which of the following best exemplifies Keith's activity?

Accepted Answer

Keith Inc.'s donation to educational institutions indicates an attempt at social responsibility, but violating fair wage standards is an unethical practice. This combination of actions fits the description of a socially responsible firm involved in unethical practices.

Question 11

As a part of its initiative to reduce deforestation, Silicon Inc., a trading company, limits the usage of paper by computerizing its operations.It also invests money in media campaigns against deforestation.In this scenario, the company's initiative is an example of:

Accepted Answer

The company's initiative to reduce deforestation by limiting paper usage and investing in media campaigns against deforestation reflects its commitment to corporate social responsibility. It is taking steps to address and mitigate the negative impact of its operations on the environment, which is a key aspect of corporate social responsibility. Effective branding, marketing ethics, shifting return on investment, and personal ethics are not relevant to this scenario as they do not directly relate to the company's efforts to reduce deforestation.

Question 12

Firms with strong ethical climates tend to:

Accepted Answer

Firms with strong ethical climates tend to prioritize social responsibility and ethical behavior, which may include factors such as environmental sustainability, fair treatment of employees, and giving back to the community. This focus on ethical and responsible behavior can improve a firm's reputation and create a positive image among customers and other stakeholders.

Question 13

Apart from implementing socially responsible programs, which of the following is the primary requirement for a firm to fulfill corporate social responsibility?

Accepted Answer

The primary requirement for a firm to fulfill corporate social responsibility is that the employees of the firm must act in an ethically responsible manner. While implementing socially responsible programs and having a control system for punishing inappropriate behavior are important, they are secondary to having ethically responsible employees. The other options provided in the question are not directly related to fulfilling corporate social responsibility.

Question 14

Max, the branch manager of Money Tree Bank, has received an email from a customer stating that a huge fee has been charged for his account and that he was not aware of such a charge when he opened the account.Max sends a reply expressing the bank's commitment to ethical practices and assures the customer that such events would not be repeated.Which of the following is most likely to be Max's next step to sort the issue?

Accepted Answer

Max's next step would likely be to examine the existing explicit rules governing the firm's transactions to determine whether the fee was legitimate and why the customer was not informed of it. This would allow Max to identify any shortcomings in the bank's practices and take corrective action to prevent similar issues from occurring in the future. Assessing the organization's ethical climate or creating a new code of ethics may be steps to take later on, but they are not the most immediate or relevant response to the current situation. Similarly, determining what reward is appropriate for the staff member who generated the fees or making changes in the current code of ethics are not directly related to addressing the issue raised by the customer.

Question 15

Which of the following best exemplifies a clothing retailer that supports many local charities but occasionally engages in questionable pricing practices?

Accepted Answer

The fact that the clothing retailer supports many local charities suggests that it is socially responsible, but the occasional engagement in questionable pricing practices indicates that it may not be completely ethical.

Question 16

Which of the following is true about CSR programs?

Accepted Answer

Corporate social responsibility (CSR) and business ethics are indeed two distinct concepts. A company can engage in CSR activities, such as environmental sustainability initiatives, while still engaging in unethical practices, such as unfair labor practices. CSR focuses on the company's impact on the external environment and society, whereas business ethics concerns the moral principles guiding the behavior within and of the business itself.

Question 17

Lori exaggerates her firm's current earnings in the belief that revenue will increase in the next few months.Her exaggeration benefits herself, the company, and the employees in the short term but may have serious ethical and legal consequences for the company in the long term.In this scenario, Lori should:

Accepted Answer

The answer of Lori exaggerates her firm's current earnings in...

Question 18

Which of the following is true of Nielsen's Global Survey on Corporate Social Responsibility?

Accepted Answer

The survey found that consumers were more willing to buy products and services from companies with programs that give back to society. Option A is incorrect as the survey indicated a declining trend in only 23 of the 58 countries. Option B is incorrect as the survey did not specifically state this for Canadians. Option C is incorrect as the survey did not make this conclusion. Option E is incorrect as social responsibility does not guarantee ethical behavior from all members of the firm.

Question 19

Safe Health is an association that approves food products as being safe for consumption.Quick Breakfast Inc., a manufacturer of cereals, insists on quality standards and has a Safe Health seal on all its products.In this scenario, Quick Breakfast is demonstrating:

Accepted Answer

Quick Breakfast is demonstrating socially responsible marketing by ensuring the safety of its products and obtaining the Safe Health seal. This shows the company's concern for the well-being of its customers and its commitment to ethical business practices.

Question 20

Which of the following is true about companies being socially responsible?

Accepted Answer

Companies that act in a socially responsible manner not only earn tangible benefits such as consumer loyalty and increased profits but also intangible benefits such as enhanced reputation and goodwill. Option A is incorrect as the size of the company is not a determining factor in their social responsibility. Option B is incorrect as being socially responsible is not always a stated rule of corporate ethical behaviour. Option C is incorrect as there may be actions perceived as socially responsible by some, but others may not view them as ethical. Option D is incorrect as the trend is actually moving towards consumers preferring socially responsible companies.

Quiz 18: Ethics and Socially Responsible Marketing

Molloy Inc.has an exclusive internal research department that supports its ethical commitment to offer healthy food products.The company also encourages its employees to donate to various charities.Given this information, which of the following is being best exemplified by Molloy's activities?

According to the Conference Board of Canada, which of the following is regarded as the business issue of the 21^stcentury?

Corporate social responsibility means firms are committing time and resources to projects in the community that:

Which of the following is addressed by a company that undertakes corporate social responsibility?

Consumerism is a(n) :

Which of the following terms best describes the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders?

As a part of its initiative to reduce deforestation, Silicon Inc., a trading company, limits the usage of paper by computerizing its operations.It also invests money in media campaigns against deforestation.In this scenario, the company's initiative is an example of:

Firms with strong ethical climates tend to:

Apart from implementing socially responsible programs, which of the following is the primary requirement for a firm to fulfill corporate social responsibility?

Which of the following best exemplifies a clothing retailer that supports many local charities but occasionally engages in questionable pricing practices?

Which of the following is true about CSR programs?

Which of the following is true of Nielsen's Global Survey on Corporate Social Responsibility?

Safe Health is an association that approves food products as being safe for consumption.Quick Breakfast Inc., a manufacturer of cereals, insists on quality standards and has a Safe Health seal on all its products.In this scenario, Quick Breakfast is demonstrating:

Which of the following is true about companies being socially responsible?

Quiz 18: Ethics and Socially Responsible Marketing

Molloy Inc.has an exclusive internal research department that supports its ethical commitment to offer healthy food products.The company also encourages its employees to donate to various charities.Given this information, which of the following is being best exemplified by Molloy's activities?

According to the Conference Board of Canada, which of the following is regarded as the business issue of the 21stcentury?

Corporate social responsibility means firms are committing time and resources to projects in the community that:

Which of the following is addressed by a company that undertakes corporate social responsibility?

Consumerism is a(n) :

Which of the following terms best describes the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders?

As a part of its initiative to reduce deforestation, Silicon Inc., a trading company, limits the usage of paper by computerizing its operations.It also invests money in media campaigns against deforestation.In this scenario, the company's initiative is an example of:

Firms with strong ethical climates tend to:

Apart from implementing socially responsible programs, which of the following is the primary requirement for a firm to fulfill corporate social responsibility?

Which of the following best exemplifies a clothing retailer that supports many local charities but occasionally engages in questionable pricing practices?

Which of the following is true about CSR programs?

Which of the following is true of Nielsen's Global Survey on Corporate Social Responsibility?

Safe Health is an association that approves food products as being safe for consumption.Quick Breakfast Inc., a manufacturer of cereals, insists on quality standards and has a Safe Health seal on all its products.In this scenario, Quick Breakfast is demonstrating:

Which of the following is true about companies being socially responsible?

According to the Conference Board of Canada, which of the following is regarded as the business issue of the 21^stcentury?