A store manager at George, a retail chain, wants to monitor the response of customers to new products launched in George's recently renovated retail store on Yonge Street.He appoints a few staff members to monitor the customers while they are in the store.The research method being used by the manager is:

Question

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The research method being used by the store manager is observation. He has appointed staff members to monitor the customers while they are in the store, which involves observing their behavior and responses to new products.

A Store Manager at George, a Retail Chain, Wants to Monitor