External sources of information used in the consumer decision-making process include:
A)personal experiences
B)public sources
C)commercial sources
D)personal sources
E)all of the above

Question

Quizplus · Accepted Answer

All of the above sources are used by consumers in their decision-making process. This includes personal experiences, public sources such as consumer reports and government websites, commercial sources such as advertisements and salespeople, and personal sources such as friends and family. Consumers often use a combination of these sources to gather information and make informed choices.

External Sources of Information Used in the Consumer Decision-Making Process