Which form of social media works with the aid of software that systematically searches key words it finds in social spaces such as blogs,social networks,and forums?
A)Social media monitoring.
B)Social media spamming.
C)Social media crawling.
D)Social media fetching.
E)Social media mining.

Question

Quizplus · Accepted Answer

Social media monitoring involves using software that systematically searches key words in social spaces to track mentions, comments and posts about a brand, product or industry. This helps businesses to gather insights, manage reputation, engage with customers and identify potential issues.

Which Form of Social Media Works with the Aid of Software