Which tool of influence is being used when a car salesperson gets a consumer to agree to a price and then goes to get the sales manager's approval?
A) reciprocation
B) commitment and consistency
C) social proof
D) authority
E) scarcity

Question

Which tool of influence is being used when a car salesperson gets a consumer to agree to a price and then goes to get the sales manager's approval? 
A) reciprocation 
B) commitment and consistency 
C) social proof 
D) authority 
E) scarcity

Quizplus · Accepted Answer

The tool of influence being used is commitment and consistency. The car salesperson has already gotten the consumer to agree to a price, creating a sense of commitment. By going to get the sales manager's approval, the salesperson is seeking consistency in the deal and ensuring that the consumer follows through with their commitment to the agreed upon price.

Which Tool of Influence Is Being Used When a Car