When composing a negative message,you should try to
A) choose a buffer that will distract your reader from the main point of your message.
B) gain the audience's acceptance of the bad news.
C) leave the reader with hope that you will change your decision.
D) avoid stating the bad news.
E) surprise the audience with the bad news.

Question

Quizplus · Accepted Answer

B)When planning negative messages,you cannot avoid the fact that your audience does not want to hear what you have to say.To minimize the damage to business relationships and to encourage the acceptance of your message,analyze the situation carefully to better understand the context in which the recipient will process your message.

When Composing a Negative Message,you Should Try to