Which of the following statements does the best job of delivering the bad news clearly and kindly?
A) I am sorry to have to tell you that you were not selected for the position.
B) Because you do not have the experience we clearly listed in the job posting, we cannot offer you the position.
C) Although you currently do not have the master's degree that we require for this position, we encourage you to apply for future openings better suited to your qualifications.
D) Several other applicants were far more qualified for the position than you were, so we cannot offer you the job.
E) Don't feel bad, we rejected a lot of other candidates, as well.

Question

Quizplus · Accepted Answer

C)You can use these techniques to convey the negative information as clearly and kindly as possible.1)Deemphasize the bad news.2)If appropriate,use a conditional statement to imply that the audience could have received or might someday receive a favorable answer under different circumstances.3)Emphasize what you can do or have done rather than what you cannot do.

Which of the Following Statements Does the Best Job of Delivering