Caleb received a notification from a food delivery app that certain restaurants would be out of service for the day. He assumed that these restaurants were shut down completely, which was not the case. This scenario illustrates the concept of _____.
A) closure
B) kinesics
C) social loafing
D) structural accommodation

Question

Quizplus · Accepted Answer

The scenario illustrates the concept of closure, which refers to the tendency to fill in missing information based on our assumptions and expectations. Caleb assumed that the restaurants were completely shut down based on the notification, when in reality they were simply out of service for the day.

Caleb Received a Notification from a Food Delivery App That