You are negotiating a sales contract with a potential client and get the feeling that you won't be able to develop a good rapport with him.You most likely observe that your potential client ________.
A) is sitting with a forward lean
B) has an open body posture
C) is maintaining steady eye contact
D) is sitting with crossed arms

Question

Quizplus · Accepted Answer

When a person sits with crossed arms, this is often a sign of defensiveness or discomfort. It can indicate that they are not fully open to what you are saying and can make it difficult to develop a good rapport.

You Are Negotiating a Sales Contract with a Potential Client