Which of the following is a key bias that affects the ability of people to negotiate via e-mail?
A) omission bias
B) flaming bias
C) impact bias
D) distinction bias

Question

Quizplus · Accepted Answer

Flaming bias is the tendency of people to be more confrontational or aggressive in online communication, such as email, than they would be in face-to-face communication. This can negatively impact negotiations and hinder progress towards a mutually acceptable agreement. Omission bias refers to the tendency to avoid making a decision by omitting important information, impact bias refers to overestimating the intensity and duration of emotions in response to a future event, and distinction bias refers to a preference for options that are clearly distinct from one another.

Which of the Following Is a Key Bias That Affects