What have many leading companies experienced as a result of making greater use of work teams?
A)greater customer satisfaction
B)increased employee lawsuits for wrongful dismissal
C)improved speed and efficiency in hiring replacement workers
D)improvements in outsourcing

Question

What have many leading companies experienced as a result of making greater use of work teams?
A)greater customer satisfaction  
B)increased employee lawsuits for wrongful dismissal  
C)improved speed and efficiency in hiring replacement workers  
D)improvements in outsourcing

Quizplus · Accepted Answer

Many leading companies have experienced greater customer satisfaction as a result of making greater use of work teams. When employees work together in teams, they can share their knowledge and skills, which can lead to better decision-making, improved problem-solving, and more innovative solutions. This, in turn, can lead to greater customer satisfaction, as teams are able to meet customer needs more effectively and efficiently.

What Have Many Leading Companies Experienced as a Result of Making