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Cheryl, a Branch Manager at Prairie Ridge Bank, Is Upset

Question 74

Multiple Choice

Cheryl, a branch manager at Prairie Ridge Bank, is upset that all the tellers in the various branches will be evaluated by the ranking system. The tellers' raises will be determined by their ranking, and the worst ranked teller in each branch will be terminated. Cheryl has many concerns about using the ranking method, and she goes to the executive vice president of HR to present her arguments. Which argument is the vice president LEAST likely to hear?


A) It will be too difficult for Cheryl to distinguish between her best and worst performers.
B) There are 17 branches, and the ranking system will be too unwieldy to use for so many groups.
C) The size of the difference in performance among individuals is not defined in the ranking method.
D) Cheryl's worst performing employee may be better than another branch manager's average performing employee.

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