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Personal Selling May Lead to Ethical Problems

Question 89

Multiple Choice

Personal selling may lead to ethical problems. Which of the following is a reason for this?


A) Most personal sale situations demand unethical practices.
B) Many salespeople are compulsive talkers and they do not listen to customers.
C) Personal selling does not encourage feedback from customers.
D) Personal selling does not have opportunities for two-way interaction.
E) Managers do not have complete control over the message conveyed by salespeoplE.Since managers do not have complete control over the messages that salespeople communicate and because income and advancement are often directly tied to sales, sometimes sales reps bend the rules.This could lead to ethical problems.

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